You need a partner that helps you maintain the relationships that are key to your success: Happy Policy Owners and Agents. ​

Contact Center​

Our customer contact center provides for both live and online support, allowing your policy owners to reach you where they feel most comfortable and when it is most convenient for them.​

Premium Billing & Collection​

Whether SPA calculates premiums or you provide them to us, we can handle all your billing communications. From monthly statements to renewal notices our team will keep your policy owners informed and up to date. We can process various forms of payment, including ACH and Credit Cards, online, via mail, or over the phone. ​

 Agent Services​

Beyond the application process, SPA provides the tools necessary to manage your valuable agent relationships. We help you stay compliant with state regulations, reduce your risk, and accelerate agent onboarding. This will improve agent productivity, expand your distribution, and grow your policy owner count. ​

Licensing & Contracting​

SPA can fully oversee the process of making sure agents are legally authorized, properly appointed, and fully compliant before they can sell your products.​

Commissions​

Ensuring commissions are calculated accurately, paid only to eligible agents, paid on time, and are compliant with all contracts and regulatory requirements.​